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Privacy Policy Notice

What personal data do we collect?

We collect and use your personal data for the purposes outlined in this privacy notice. When using our services we may collecting details about you, such as your name, address, phone number, email, and IP address.  You are not obligated to provide us with said data. However, if we do not receive the information, we may not be able to offer you all our services

How do we collect your personal data?

We collect and use your personal data for the purposes outlined in this privacy notice. We use your data to:

• perform and manage our services

• protect your interests

• carry out accounting and invoicing

• contact you regarding your order or for information related to your order

• develop or review your activity

• communicate with you

• send you our newsletter

• hire, and/or sell services and products

Profiling

We perform automatic profiling based on your web activity, and your profile may be used for marketing purposes.  According to the GDPR, profiling means processing personal data to assess certain personal characteristics, such as analysing or predicting your preferences, interests, and behaviours.  By anticipating your personal characteristics, we can continually improve our offerings to meet your needs.  Profiling is used for market surveys, customer insights, and marketing, among other things.

What is the legal basis for processing your personal data?

We process your personal data to be able to (I) fulfill our agreements with you, (II) obtain consent for the processing of your personal data, (III) comply with a legal obligation, and/or (IV) fulfil our legitimate interests as a service provider.

How do we protect your personal data?

We use computer systems to safeguard the confidentiality, integrity, and accessibility of personal data.  Adequate security measures have been implemented to protect your data from unauthorized or illegal processing, (such as unauthorized access, loss, destruction, or damage).  Your personal data can only be processed by individuals who hold a position that requires them to handle the personal data to perform their tasks.

With whom do we share your personal data?

Your personal data may be transferred to and processed by third-party service providers who perform services for us, such as managing customer service issues and orders.  These data processors will follow our instructions in processing your data.  We primarily take responsibility for data processing within the EU/EEA. We will implement appropriate measures under GDPR to ensure your data remains secure if processed outside the EU/EEA. 

How long do we retain your personal data?

We will not process your personal data longer than necessary for the stated processing purposes, unless there is a legal obligation to retain the data for a longer period.  The retention period varies depending on the purpose of the data processing.  If you withdraw your consent to data processing or unsubscribe from our newsletter, your personal data will be deleted immediately.

Rights of the Data Subjects

You have the right to withdraw or amend your consent at any time.  You can request information about our use of your personal data for free.  Upon your request or our initiative, we will correct or delete inaccurate personal data or limit its processing.  You also have the right to object to the processing of your personal data for direct marketing purposes.

Cookie information

Some cookies are essential for the website's functionality, such as for saving items in your cart, while others serve different purposes, such as collecting data for statistical purposes.  Cookies also help us analyse visitor behaviour to improve our website and display targeted online advertisements, for example, for products you have viewed.

When you access the site, you can choose or change your cookie preferences. 

Contact us

If you have questions about our data processing or believe your data protection rights have been violated, please contact us at info@dolomiabesthome.it.

What they say about us...

"...the room was spotless and centrally located. It included many thoughtful amenities you don't usually find.”

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